Our Services
TECHNOLOGY MANAGEMENT
Design and setup of Onsite and Remote work environments: We can help you come up with the right technology mix for your business for onsite and remote device management.
Application/Device Patch Management: Keeping your application and device assets on the latest patching to ensure you get the benefit of new features and patches to know problems
Network and Cable Management: From installation to maintenance, we ensure your network infrastructure is robust, secure, and optimized for performance
Hardware Sales and Support: We supply and support a wide range of devices including servers (application, web, database, active directory, domain servers), computers, laptops, printers, scanners, phones, switches, routers, and wireless network solutions
INTERNET & PHONE
NBN Internet Services: Experience high-speed, reliable internet connectivity with our competively priced NBN Plans.
4G Failover Service: Keep your business connected with one of our 4G failover services should your NBN service be interrupted.
VOIP Phone Systems:
Enjoy crystal-clear communication with our VOIP installation and management services, tailored to your business requirements.
Direct access to our support technicians
ONSITE MAINTAINANCE
Printer and Scanner setup/troubleshoot
Email setup/troubleshoot
Software installation
Networking
Computer repair and upgrades
Assistance with internet setup and faults
4G backup solutions for internet and phones
EMAIL & DOMAIN MANAGEMENT
Email hosting (Microsoft365, Gmail, Cpanel)
Domain registrations and hosting services
CYBERSECURITY
Let us help you protect your business from cyber threats with our tailored cybersecurity services:
24/7 threat monitoring: Monitoring of your systems to identify and neutralize threats.
Firewall and Endpoint protection: Robust tools to safeguard your network and devices from unauthorized access.
Compliance support: Ensure your business meets industry-specific security regulations and standards
Incident Response: Rapid action plans to minimize the impact of cyberattacks and restore normal operations quickly.
Employee Training: Equip your team with the knowledge to identify phishing scams, social engineering attempts, and other cyber threats.
DATA MANAGEMENT/RECOVERY
Automated backups to ensure your critical data is always safe and up to date.
Secure and scalable cloud storage solutions for easy access and enhanced data protection.
Data encryption capabilities for sensitive data.
Disaster recovery plans to minimize downtime and get your business back on track sooner after unexpected disruptions
MICROSOFT SOLUTIONS PARTNER
Provision, setup and support of all Microsoft 365 licenses and associated products.
Microsoft Office 365 Applications: We provide support for the full suite of Microsoft Office tools, including Word, Excel, Outlook, PowerPoint, and Access.
OneDrive and Sharepoint: Ensure your team has secure access to documents from anywhere with Microsoft OneDrive and Sharepoint.
WHY CHOOSE THE IMAGE FACTORY
Personalized Solutions: We take the time to understand your business and deliver customized IT strategies that align with your goals.
Proven Experience: With over two decades of hands-on experience, we have the expertise to handle complex IT environments with confidence.
Dedicated Support: Our team is committed to providing prompt, reliable support to keep your operations running seamlessly. Your calls will be answered by our technicians giving you direct access to the support you need.
Focus on SMBs: We specialize in small to medium-sized businesses, offering scalable solutions that grow with you.
Quality service at a reasonable price.
At The Image Factory, we are passionate about helping businesses harness the power of technology. Whether you’re looking to upgrade your systems, enhance your communications, or streamline your operations, we have the tools, knowledge, and dedication to make it happen.
